PERFECT MINI DRESS

Shipping Policy

At BODYMAD, we strive to provide a smooth shopping experience with fast, reliable, and secure shipping.

Free Shipping

AT BODYMAD We're proud to offer Free Shipping on all  orders — no minimum purchase required!

Order Processing & Shipping

As soon as you place your order, our team gets to work immediately. Within 24 hours, we carefully pack your items and ship them from a local logistics center in your country or city, ensuring faster and more efficient delivery.

Estimated Delivery Time

Your order will arrive within 3 to 12 business days, depending on your location and logistics conditions.

Real-Time Order Tracking

Once your package is on its way, you’ll receive a tracking number via email, allowing you to monitor your shipment in real time until it reaches your doorstep.

Our Commitment to Secure Delivery

We know how important every order is to you, which is why we take extra care to protect your package and ensure it arrives in perfect condition.

For any questions or assistance regarding your shipment, our customer support team is available anytime to help! 🚀

Return Policy

At BODYMAD, we offer a hassle-free return process for our customers. To initiate a return, please use our dedicated returns portal only items registered through this portal will be accepted.

Return Conditions

• Items must be in their original condition unused, unwashed, and free of odors, marks, or stains.
  
  

• All tags and protective packaging must remain intact.
  
  

• Returns must be made within 30 days of delivery, along with proof of purchase.
  
  

• Items on sale or marked as "Final Sale" are not eligible for return.
  
  

• Defective items must be reported within 24 hours of receipt.
  
  

• Items purchased with a discount code can only be returned for store credit or an exchange.
  
  

• For hygiene reasons, underwear, swimwear, and accessories cannot be returned.
  
  

Refunds & Store Credit

• Returns are refunded to the original payment method, minus a $10 fee for the prepaid return label (fee waived for store credit and exchanges).
  
  

• As an independent retailer, each refund is processed manually by our returns team. Please allow up to 30 business days from the date your return arrives at our warehouse for processing.
  
  

• Returns for orders made using installment payment services (e.g., Afterpay) are still subject to the original agreement.
  
  

Exchanges

• We offer both standard and instant exchanges.
  
  

• Instant exchanges require pre-authorization on your credit card.
  
  

• Exchanged items can only be returned once and are eligible only for store credit.
  
  

• International customers can return items for store credit and repurchase the desired product.
  
  

International Orders

• Prepaid return labels are not available for customers outside the U.S.
  
  

• International customers must return items to the designated address and will receive store credit as reimbursement.
  
  

Defective Items & Order Errors

• Any defects or errors in your order must be reported within 24 hours of receipt.
  
  

• For assistance, please contact us immediately with photo or video proof.
  
  

Return Instructions

1. Access our returns portal and follow the guided steps.
   
   

2. Print your return label (if applicable) and prepare your package.
   
   

3. Include the return form and drop off the package with the carrier.
   
   

4. Once received and inspected, your return will be processed within 7 to 10 business days.
   
   

For any questions or assistance, our customer support team is here to help!